5 reasons why Superchat is an alternative to respond.io
Fair & transparent prices
Superchat understands the needs of small and medium-sized businesses. This includes fair and transparent communication of the messaging platform's functions and prices. Together with our experts, you will find a solution that really suits your business.
More than a communication tool
Generate new online reviews within a short time. With Superchat, you effortlessly send review reminders to your happy customers and collect new reviews. In the dashboard you can see how your online reputation develops over time.
Individual advice
Superchat offers you individual advice to meet the needs and requirements of your company. Our team accompanies you through the implementation phase and is there to support you beyond.
Relevant messaging channels
Superchat's software is tailored to the needs of small and medium-sized enterprises. All packages include relevant communication channels such as WhatsApp, Instagram, Facebook, SMS and email.
One platform, endless possibilities
Depending on the price and package, companies have various options for using Superchat's messaging software. Multiple numbers can be integrated, users added and contacts uploaded. Messages are assigned to employees and related information is recorded via internal notes.
Superchat - Business Messaging made in Germany
One inbox, all relevant communication channels and an intuitive user interface. Superchat offers a modern and user-friendly communication platform for companies that combines relevant channels such as Instagram, WhatsApp, email and the like in one inbox. The focus is on the requirements and needs of companies, as well as data protection. The messaging platform is geared towards the needs of companies from different industries. We place particular emphasis on compliance with applicable GDPR guidelines.
respond.io - Comprehensive platform with little info on data protection
The Kuala Lumpur-based company offers a messaging solution for businesses, promising to speed up transactions and reduce response times. Similar to Superchat, the software combines relevant communication channels and bundles them in one universal inbox. The price information for the various packages is currently only available in US dollars. Customers also do not find any detailed information on the topic of data protection and GDPR.
Superchat vs. respond.io - Prices & Features
We compared some functions and the prices of respond.io and Superchat. Can respond.io keep up with Superchat?
| Superchat | respond.io | |
|---|---|---|
| Team chat | ✅ | ❌ |
| Voice messages | ✅ | ❌ |
| ✅ | ❌ | |
| Internal notes | ✅ | ❌ |
| Online review management | ✅ | ❌ |
| Money-back guarantee | ✅ | ❌ |
| ✅ | ✅ | |
| ✅ | ✅ | |
| SMS | ✅ | ✅ |
| Multiple users | ✅ | ✅ |
| Labels | ✅ | ✅ |